What Do Customers Say About Kona?

Scrolling through business reviews can tell you a lot about a company.  You can read through our ratings through any of the links below. We have over 400+ 5 star reviews! We are so grateful for our wonderful customers! Without you, we wouldn’t be here!

CHECK OUT OUR 5 STAR ⭐⭐⭐⭐⭐ REVIEWS BELOW

Our customer feedback can be found on HomeAdvisor (Angi), Yelp, Google Places, and Housecall Pro.

HOMEADVISOR OVER 195+⭐⭐⭐⭐⭐

We have been HomeAdvisor screened and approved. We also carry the necessary business insurance for commercial and residential services.  We earned the Best of Awards for 2019 and 2021. 

YELP:  OVER 90+  ⭐⭐⭐⭐⭐

Customers love us on Yelp! We have the badges to prove it. We earned the 2018 and 2020 Yelp awards. 

GOOGLE:  90+ ⭐⭐⭐⭐⭐

We have been thoroughly screened and passed an extensive background check. We also carry the appropriate insurance.  We are Google Guaranteed.

MORE REVIEWS ON HOUSECALL PRO ⭐⭐⭐⭐⭐

More of our 5 star reviews can be found on Housecall Pro. 

Here from some of our most recent customers:

Bob L. (Dana Point): Jason & his wife Jennifer make a great team. She does his scheduling, quoting, and back office work, and he & his team do an outstanding job cleaning carpets, and cleaning & polishing granite, marble, & limestone. He just completed all floors in our home, and my wife & I were completely satisfied. He has the right training & best equipment, and the most conscientious attitude, leading to excellent work results. Highly recommend.

Deborah S. (San Juan Capistrano): I have used several companies over the years, looking for the best combination of value, quality, and customer service. With Kona, I have finally found the one. They are terrific and I am happy to recommended them.

Ken W. (Lake Forest): They just left my home and my tile looks great!!! Jason and his team are real professionals. They showed up on time, took great care in moving my furniture around in order to get to all the spots other folks I’ve used in the past failed to clean, and made sure I was happy with the job they did before they asked to get paid. Their prices are very competitive. I couldn’t be happier with the work they did. If you need your grout repaired and your tile floors cleaned and sealed this is the company you’ll want doing the job.

Sandy M. (San Clemente): I’m super happy with Kona Carpet & Tile! They did a phenomenal job! I had old worn in dog soil stains all over my carpet from my golden retriever pup and these guys not only restored it but had it smelling freshly sanitized and super clean! I would highly recommend them for all pet owners!

Michelle R. (Rancho Santa Margarita): Amazing service and price. We just bought a new house and carpet was in such a bad shape we were considering replacing it but decided to clean it first since we wouldn’t be able to replace it quick enough and we had to move in. Was surprised of how nice the carpet looked and didn’t see the need to replace it after cleaned. Thank you so much!

Sara C. (Mission Viejo): We needed carpets cleaned in our new house before we moved in so we scheduled Kona to come on a Monday before the move. Of course close of escrow was delayed a couple of days and we had to reschedule. The folks at Kona were so understanding, kind, and accommodating! They squeezed us in on Wednesday and did a fantastic job on carpet we thought we might have to replace. It looks great and working with their staff was a pleasure!

Jack S. (Dana Point): Just had my carpets in my 1 bedroom apt cleaned. Jason showed up on time and was super friendly and professional. He was efficient and done so quickly, I couldn’t be happier with the service.
Calling to schedule a quote was very easy, everything was done within 24 hours. Would 100% recommend going with this company for any work you need done.

Heather M. (Laguna Niguel): Kona is the Very Best carpet/tile and happy to say they clean wood floors as well. Jason did a fantastic job on our wood floors, carpet and marble countertops and floors. I will never use anyone else other than Kona. They are kind, friendly and really care about their customer.
Scheduling is easy with reminders which I love. Estimate arrived quick and was very fair. Thank you Kona for being a great respected business.
On another note my neighbor knows how picky I am and he hired them and was thrilled with his results as well.  If I could have given them more than 5 stars I would have.

Angels D. (Coto De Caza): Just had an area rug cleaned. Back side had mold and the surface had not been cleaned in years (if ever). Kona Carpet came out, completed the work quickly and now we have a rug that looks brand new! Will use them again when we have the house carpets cleaned!

Robert H (Orange): I’m not going to say how great full I’m to this company. I spilled lime away,acidic cleaner all over marble countertop and from shiny beautiful black change it to white mat. I send them message in the morning and I got a guy, Jason, same day to do repair. Send same.message to maybe 10 other companies ,and they either busy or do estimate first and work later blah blah I needed same day or next day and the delivered. You guys saved *** 🙂
Marble from full matt became nice and shiny, I had to polish it little bit after but I’m 100% satisfied and if anything like that happened to me again I know who to call. Thank Guys, especially Jason!!I post some pictures, I’m really happy and recomend them.

Jo B. (Irvine): I have just small area rugs throughout my condo and everywhere i called wanted to charge me more than the rugs are even worth. I finally found a place that is not only affordable, but they come to you, give you five star friendly service and in and out within an hour or so with dry carpets. Heck i even threw in my bathroom runner since they made the jobs appear so easy and they had no problem adding that into the service. I live in condos so i thought it may be hard for them to take the carpets outside and clean but nope, they managed to find a spot and so quick, quiet and efficient no neighbors complained. I highly recommend KONA – and will be using them often.

Emily W. (Laguna Beach): Jason is fantastic! My husbands Laguna rental property had a plumbing issue which flooded the downstairs floor and Kona came to the rescue this evening. He is very professional and gets the job done no matter what. Working late into the evening and right before a holiday says a lot of their dedication to their customers. Would highly recommend and can’t thank you guys enough.

 

 

Want more information? Request a Quote or call us today at 949-278-8052.